Return & Refund Policy
We value our customers and aim to provide the best quality products and services. Please read our Return & Refund Policy carefully.
Returns
- Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
- Customers must notify us within 24–48 hours of receiving the product with valid proof (images or videos).
- Products must be unused, in original condition, and with original packaging.
Non-Returnable Items
The following items are not eligible for return:
- Customized or personalized products
- Used or damaged products after delivery
- Digital services or downloadable products
- Products purchased under discounts or offers (unless defective)
Refunds
- Refunds are processed only after the returned product is inspected and approved.
- Approved refunds will be processed within 5–10 working days.
- Refunds will be made via the original payment method.
Cancellations
- Orders can be cancelled only before dispatch.
- Once the order is shipped, cancellation requests will not be accepted.
Service-Based Refunds
- Payments made for services are non-refundable once the service has started.
- No refunds for delays caused due to client-side approvals or information delay.
Shipping Costs
- Shipping charges are non-refundable.
- Return shipping costs must be borne by the customer unless the issue is from our side.
Changes to This Policy
We reserve the right to modify or update this policy at any time without prior notice.
Contact Us
For return or refund requests, please contact us through our official support channels with order details.